{"id":109,"date":"2022-04-21T20:05:35","date_gmt":"2022-04-21T20:05:35","guid":{"rendered":"https:\/\/directory.suttonplace.com\/halifax\/guest-services\/"},"modified":"2026-05-05T16:07:23","modified_gmt":"2026-05-05T16:07:23","slug":"guest-services","status":"publish","type":"page","link":"https:\/\/directory.suttonplace.com\/halifax\/guest-services\/","title":{"rendered":"Guest Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"109\" class=\"elementor elementor-109\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-732624b8 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"732624b8\" data-element_type=\"section\" 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class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64a3b127\" data-id=\"64a3b127\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32bed3af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32bed3af\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8f14596\" data-id=\"8f14596\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7528fe4e elementor-widget elementor-widget-heading\" data-id=\"7528fe4e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Guest Services<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a4c553a elementor-widget elementor-widget-text-editor\" data-id=\"2a4c553a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>Airport<\/strong><br \/><span class=\"TextRun SCXW265463948 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW265463948 BCX0\">The <\/span><span class=\"NormalTextRun SCXW265463948 BCX0\">Halifax Stanfield International Airport<\/span><\/span><span class=\"TextRun SCXW265463948 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW265463948 BCX0\">\u00a0is approximately a 3<\/span><span class=\"NormalTextRun SCXW265463948 BCX0\">0-minute drive <\/span><span class=\"NormalTextRun SCXW265463948 BCX0\">(<\/span><span class=\"NormalTextRun SCXW265463948 BCX0\">35 km).<\/span><span class=\"NormalTextRun SCXW265463948 BCX0\"> We <\/span><span class=\"NormalTextRun SCXW265463948 BCX0\">recommend<\/span><span class=\"NormalTextRun SCXW265463948 BCX0\"> that you allow a<\/span><span class=\"NormalTextRun SCXW265463948 BCX0\">t least <\/span><span class=\"NormalTextRun SCXW265463948 BCX0\">120<\/span><span class=\"NormalTextRun SCXW265463948 BCX0\"> minutes for check-in, <\/span><span class=\"NormalTextRun SCXW265463948 BCX0\">immigration,<\/span><span class=\"NormalTextRun SCXW265463948 BCX0\"> and customs formalities.\u00a0<\/span><\/span><\/p><p><b>ATM<\/b><strong> Machine<\/strong><br \/><span class=\"TextRun SCXW17524027 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17524027 BCX0\">The closest ATM machine is located a<\/span><span class=\"NormalTextRun SCXW17524027 BCX0\">cross the street in the Bank of Montreal.<\/span><\/span><span class=\"EOP SCXW17524027 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>Business Centre<\/strong><br \/><span class=\"TextRun SCXW129879529 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW129879529 BCX0\">For printing needs please see our Concierge or Guest Services team for assistance.<\/span><\/span><\/p><p><strong>Car Rentals<\/strong><br \/><span class=\"TextRun SCXW121075093 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW121075093 BCX0\">Our <\/span><span class=\"NormalTextRun SCXW121075093 BCX0\">Concierge<\/span><span class=\"NormalTextRun SCXW121075093 BCX0\"> team<\/span> <span class=\"NormalTextRun SCXW121075093 BCX0\">(p<\/span><span class=\"NormalTextRun SCXW121075093 BCX0\">ress Concierge button<\/span><span class=\"NormalTextRun SCXW121075093 BCX0\">)<\/span> <span class=\"NormalTextRun SCXW121075093 BCX0\">will be pleased to assist you with your booking<\/span><span class=\"NormalTextRun SCXW121075093 BCX0\">.<\/span><\/span><span class=\"EOP SCXW121075093 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>Check-out<\/strong><br \/><span class=\"TextRun SCXW58974526 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW58974526 BCX0\">Check-out time is<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\"> 12pm<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">. <\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">If you need any assistance,<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\"> please contact our Guest Services <\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">team <\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">(<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">Guest Service button or dial 0<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">) <\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">who will <\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">be pleased to <\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">assist you. <\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">Additional<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\"> charge<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">s<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\"> may apply for guests who are departing late<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">, and a<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">fter <\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">5<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">pm a full night charge may be incurred<\/span><span class=\"NormalTextRun SCXW58974526 BCX0\">.<\/span> <span class=\"NormalTextRun SCXW58974526 BCX0\">Based on availability.<\/span><\/span><span class=\"EOP SCXW58974526 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><br \/>For an express checkout, simply drop your key card at the Express Checkout box at the front desk.<\/p><p><strong>Credit Privileges<\/strong><br \/><span class=\"TextRun SCXW265179194 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW265179194 BCX0\">We <\/span><\/span><span class=\"TextRun SCXW265179194 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW265179194 BCX0\">honour<\/span><\/span><span class=\"TextRun SCXW265179194 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW265179194 BCX0\"> the following credit cards: Visa, American Express and Mastercard.<\/span><\/span><\/p><p><strong>Currency Exchange<\/strong><br \/>The Guest Services team can exchange small amounts of US funds into Canadian dollars. For larger transactions, please visit a local bank.<\/p><p><strong>Do Not Disturb Policy<\/strong><br \/><span class=\"TextRun SCXW63826734 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW63826734 BCX0\">Please note that for safety purposes we<\/span><\/span><span class=\"TextRun SCXW63826734 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW63826734 BCX0\"> must check each guestroom at least once ev<\/span><\/span><span class=\"TextRun SCXW63826734 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW63826734 BCX0\">ery <\/span><span class=\"NormalTextRun SCXW63826734 BCX0\">72<\/span> <span class=\"NormalTextRun SCXW63826734 BCX0\">h<\/span><\/span><span class=\"TextRun SCXW63826734 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW63826734 BCX0\">ours. If your \u201cDo Not Disturb\u201d sign is up for more tha<\/span><\/span><span class=\"TextRun SCXW63826734 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW63826734 BCX0\">n <\/span><span class=\"NormalTextRun SCXW63826734 BCX0\">72<\/span><span class=\"NormalTextRun SCXW63826734 BCX0\"> ho<\/span><\/span><span class=\"TextRun SCXW63826734 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW63826734 BCX0\">urs, <\/span><\/span><span class=\"TextRun SCXW63826734 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW63826734 BCX0\">our Manager on Duty <\/span><span class=\"NormalTextRun SCXW63826734 BCX0\">will <\/span><span class=\"NormalTextRun SCXW63826734 BCX0\">contact you to ensure your well-being. Should you be scheduled to check-out, we will respect your privacy until <\/span><span class=\"NormalTextRun SCXW63826734 BCX0\">the <\/span><span class=\"NormalTextRun SCXW63826734 BCX0\">posted check<\/span><span class=\"NormalTextRun SCXW63826734 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW63826734 BCX0\">out time. <\/span><\/span><span class=\"EOP SCXW63826734 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>Dry Cleaning<\/strong><br \/><span class=\"TextRun SCXW23410415 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW23410415 BCX0\">Dry cleaning services are provided by a reputable, independent company.<\/span> <span class=\"NormalTextRun SCXW23410415 BCX0\">Available Monday to Friday \u2013 except holidays. Bring the items to the Guest Services<\/span><span class=\"NormalTextRun SCXW23410415 BCX0\"> team<\/span><span class=\"NormalTextRun SCXW23410415 BCX0\"> before <\/span><span class=\"NormalTextRun SCXW23410415 BCX0\">9<\/span><span class=\"NormalTextRun SCXW23410415 BCX0\">am<\/span><span class=\"NormalTextRun SCXW23410415 BCX0\"> for<\/span> <span class=\"NormalTextRun SCXW23410415 BCX0\">24-hour<\/span><span class=\"NormalTextRun SCXW23410415 BCX0\"> return. We act only as an agent and accept no responsibility for lost or damaged goods.\u00a0<\/span><\/span><span class=\"EOP SCXW23410415 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>Electric Current<\/strong><br \/><span class=\"TextRun SCXW105155021 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105155021 BCX0\">The hotel\u2019s electric current is 110 volts. If you have European electrical items, converters are available by request from Guest Services. <\/span><\/span><span class=\"EOP SCXW105155021 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>Emergency<\/strong><br \/>Please refer to the \u201cFire Procedures\u201d section in this directory.<\/p><p><b>Environmental Programs<br \/><\/b><span class=\"TextRun SCXW132046514 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW132046514 BCX0\">Bedsheets in the guest rooms are changed e<\/span><\/span><span class=\"TextRun SCXW132046514 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW132046514 BCX0\">very <\/span><span class=\"NormalTextRun SCXW132046514 BCX0\">third<\/span><span class=\"NormalTextRun SCXW132046514 BCX0\"> day of<\/span><\/span><span class=\"TextRun SCXW132046514 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW132046514 BCX0\"> your stay. <\/span><span class=\"NormalTextRun SCXW132046514 BCX0\">If reusing your towels, please hang them up. Should you require fresh ones, please place the<\/span><span class=\"NormalTextRun SCXW132046514 BCX0\">m by the shower<\/span><span class=\"NormalTextRun SCXW132046514 BCX0\"> and we will provide a fresh supply.\u00a0<\/span><\/span><span class=\"EOP SCXW132046514 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">Fitness Centre\u00a0<\/span><\/b><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"auto\">Our Fitness Centre is located on<\/span><span data-contrast=\"none\"> the seventh floor. Towe<\/span><span data-contrast=\"auto\">ls<\/span><span data-contrast=\"none\"> and water fountains with bottle fill stations are avai<\/span><span data-contrast=\"auto\">lable. Children under 16 must be accompanied by an adult. No food or beverages allowed.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"auto\">Hou<\/span><span data-contrast=\"none\">rs: 5:30am \u2013 10:00pm daily.<\/span><\/p><p><strong>Guests with Special Needs<\/strong><br \/>In case of emergency, your safety is our first concern. Please inform the Guest Services team upon check-in if there is a guest with a disability in the room.<\/p><p><strong>Heating &amp; Air Conditioning<\/strong><br \/><span class=\"TextRun SCXW93910427 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW93910427 BCX0\">You can<\/span><span class=\"NormalTextRun SCXW93910427 BCX0\"> use your individual thermostat in your guest room for your comfort.<\/span> <span class=\"NormalTextRun SCXW93910427 BCX0\">Heating and cooling options <\/span><span class=\"NormalTextRun SCXW93910427 BCX0\">are provided<\/span> <span class=\"NormalTextRun SCXW93910427 BCX0\">year-round<\/span><span class=\"NormalTextRun SCXW93910427 BCX0\">. <\/span><span class=\"NormalTextRun SCXW93910427 BCX0\">You can also connect to our Personify System (please refer to Personify Section for more details) to manually control from you<\/span><span class=\"NormalTextRun SCXW93910427 BCX0\">r<\/span><span class=\"NormalTextRun SCXW93910427 BCX0\"> personal<\/span><span class=\"NormalTextRun SCXW93910427 BCX0\"> smart<\/span><span class=\"NormalTextRun SCXW93910427 BCX0\"> device<\/span><span class=\"NormalTextRun SCXW93910427 BCX0\">s<\/span><span class=\"NormalTextRun SCXW93910427 BCX0\">.<\/span><\/span><span class=\"EOP SCXW93910427 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>Housekeeping<\/strong><\/p><p>To help reduce our impact on the environment and to provide you with more choice, we have two options for your housekeeping service.<\/p><ol><li>Light room refresh which includes: making bed, supplying fresh towels, emptying garbage, replenishing toiletries, coffee\/tea and light bathroom cleaning if required<\/li><li>Replenishment of supplies which includes: fresh towels, additional toiletries, and coffee\/tea<\/li><\/ol><p>Please look for the door hanger in your room with these two options and place it on your door handle before 10am to receive your service. If there\u2019s no hanger on your door, your room will not be serviced. If you have any questions or require a full-service room cleaning, please notify the Front Desk team (dial 0).<\/p><p><b>Ice Machines<\/b><br \/>Ice machines are located on floors 8-19.<\/p><p><b><span data-contrast=\"auto\">In-Room Casting\u00a0<\/span><\/b><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"auto\">Ready to cast?<\/span><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"auto\">This room is equipped with a casting solution. Using your mobile device, it is possible to cast content from a Google Cast compatible application to the TV using the instructions below.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Connect to the main building Wi-Fi and access the internet. You must have logged in using room number and last name or using a unique user code provided upon your arrival.<\/span><\/li><li><span data-contrast=\"auto\">Turn on the TV.<\/span><\/li><li><span data-contrast=\"auto\">On your mobile device, open a google cast compatible application such as Netflix. Certain applications may require a subscription to access their content.<\/span><\/li><li><span data-contrast=\"auto\">Choose your content, look for the casting icon in your application and select it.<\/span><\/li><li><span data-contrast=\"auto\">On your mobile device, select the Chromecast identified with your room number, the casting should begin momentarily. If not, manually switch inputs via the TV remote control until you see your content.<\/span><\/li><\/ul><p><strong><br \/>Loss\/Damage<br \/><\/strong>The hotel is not responsible for loss or damage to any possessions or properties belonging to any person while staying as a guest or patron. If you find that you have misplaced or lost any items during your stay with us, please contact our Housekeeping team (dial 536).<\/p><p><strong>Mail &amp; Messages<\/strong><br \/>The message light will flash on your telephone if there is a message for you. Please leave outgoing mail with the Guest Services team. Incoming mail will be held by the Guest Services team for pick up.<\/p><p><strong>Medical<\/strong><br \/>If you require medical assistance, please contact our Guest Services team (Guest Services button or dial 0) who will be pleased to assist you.<\/p><p><strong>Non-smoking<\/strong><br \/>All guest rooms are 100% non-smoking. The hotel\u2019s lounge and restaurant are 100% non-smoking.<br \/>A cleaning fee will apply if a room has been smoked in.<\/p><p><strong>Parking<br \/><\/strong>There are three parking options available:<\/p><ul><li><span data-contrast=\"auto\">Valet Parking &#8211; $45 + tax per night<\/span>\u00a0<br \/><span data-contrast=\"auto\">Unlimited in\/out privileges\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Nova Centre Self-Parking <\/span>\u00a0<br \/><span data-contrast=\"auto\">$2.50 first 30 minutes, $2.00 for every additional 30 minutes. $28 maximum for 6am-6pm and $28 maximum from 6pm-6am<\/span>\u00a0<br \/><span data-contrast=\"auto\">No in\/out privileges<\/span>\u00a0<br \/><span data-contrast=\"auto\">Guest takes a ticket to get into the lot, then pays at the pay station to depart<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Scotia Square Self-Parking &#8211; $25 per day<\/span>\u00a0<br \/><span data-contrast=\"auto\">Unlimited in\/out privileges<\/span>\u00a0<br \/><span data-contrast=\"auto\">Guests can check in and get a pass from the Guest Services. Then proceed to the Scotia Square lot on Albemarle St. This pass will be used for the entire stay and can be scanned in\/out throughout the stay.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li><\/ul><p><strong><br \/>Pets<\/strong><br \/><span class=\"TextRun SCXW204259577 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW204259577 BCX0\">We allocate a small number of rooms on<\/span><\/span><span class=\"TextRun SCXW204259577 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"> <span class=\"NormalTextRun SCXW204259577 BCX0\">specific<\/span> <span class=\"NormalTextRun SCXW204259577 BCX0\">floor<\/span><span class=\"NormalTextRun SCXW204259577 BCX0\">s<\/span><span class=\"NormalTextRun SCXW204259577 BCX0\"> for guests travelling with pets.<\/span><\/span><span class=\"TextRun SCXW204259577 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\">\u00a0<\/span><span class=\"EOP SCXW204259577 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><b><span data-contrast=\"none\">Personify\u00a0<\/span><\/b><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"auto\">To control your in-room lighting and temperatures direct from your phone, please download the Personify App, available for both Apple and Android users.<\/span><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"auto\">From the in-room personify controller home screen, select the menu option. Click my personify. If you need to download the app, apple and android QR codes are available. Once downloaded, open the personify app and select you room number. From the in-room controller, select show code. Enter this code in the personify app to connect and control your room settings direct from your phone. <\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>Pillows<\/strong><br \/>For additional pillow requests, contact the Guest Services team (Guest Service button or dial 0).<\/p><p><strong>Playpens<\/strong><br \/>Playpens are available as a complimentary special request item through our Guest Services team (Guest Service button or dial 0). The number of playpens available is limited and will be provided on a first-come, first-served basis.<\/p><p><strong>Reservations<\/strong><br \/>For room reservations at any Sutton Place or Sandman hotel, please visit our website at <a href=\"http:\/\/www.suttonplace.com\/\">www.suttonplace.com<\/a>. You can also call 1-866-378-8866 or see the Front Desk team who will be happy to assist you in making a reservation.<\/p><p><strong>Restaurant &#8211; <\/strong><strong>Chop Steakhouse &amp; Bar<\/strong><br \/>Chop Steakhouse &amp; Bar is the perfect choice for friends, family, or business. A great selection of steak, seafood, salads, wine, and cocktails will have you smiling. Room service is available daily from 7:00am.<br \/><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/chop.ca\/restaurant-locations\/halifax-nova-scotia\/chop-halifax\" target=\"_blank\" rel=\"noopener\">Hours and Menu<\/a><br \/><a href=\"https:\/\/www.suttonplace.com\/halifax\/roomservice?utm_source=sandman_roomservice&amp;utm_medium=web_directory&amp;utm_campaign=halifax\" target=\"_blank\" rel=\"noopener\">Room Service<\/a><\/span><\/p><p><strong>Roof Top Patio &amp; Hot Tub <br \/><\/strong>Hours: 9:00am &#8211; 9:00pm daily.<\/p><p><strong>RSVP Rewards<\/strong><br \/>All guests are invited to join RSVP Rewards, our free loyalty program. As a member of this program, you can earn and redeem points for free hotel stays, on-site restaurant discounts, and more at any of our 60+ hotel locations in Canada, the U.S., England and Scotland.<br \/>For more information or to sign up, visit <a href=\"http:\/\/www.RSVPrewards.com\" target=\"_blank\" rel=\"noopener\">www.RSVPrewards.com<\/a>.<\/p><p><strong>Safe (In-room)<\/strong><br \/>For your convenience and safety, we suggest you leave any valuables in the in-room safe located in the closet by the entrance.<\/p><p><strong style=\"color: var( --e-global-color-a237b42 ); font-size: var( --e-global-typography-text-font-size );\">Wake-up Service<br \/><\/strong><span class=\"TextRun SCXW266769579 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW266769579 BCX0\">Our <\/span><span class=\"NormalTextRun SCXW266769579 BCX0\">Guest Services tea<\/span><\/span><span class=\"TextRun SCXW266769579 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW266769579 BCX0\">m<\/span> <span class=\"NormalTextRun SCXW266769579 BCX0\">(<\/span><span class=\"NormalTextRun SCXW266769579 BCX0\">Guest Service button, or <\/span><span class=\"NormalTextRun SCXW266769579 BCX0\">dial 0) <\/span><span class=\"NormalTextRun SCXW266769579 BCX0\">will be pleased to provide you with a wake-up call at the time of your choic<\/span><span class=\"NormalTextRun SCXW266769579 BCX0\">e<\/span><span class=\"NormalTextRun SCXW266769579 BCX0\">. <\/span><span class=\"NormalTextRun SCXW266769579 BCX0\">A clock radio alarm is also available on your bedside table.\u00a0<\/span><\/span><span class=\"EOP SCXW266769579 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p><p><strong>Wi-Fi<br \/><\/strong><span data-contrast=\"none\">Free wireless Internet access is available to guests.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Guest Floors\/In-Room:<\/span><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"none\">Network Name: Sutton Place Guest<\/span>\u00a0<br \/><span data-contrast=\"none\">Password: Room number, Last name and email address.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Lobby &amp; Restaurant:\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"none\">Network: Chop Guest<\/span><span data-ccp-props=\"{\">\u00a0<br \/><\/span><span data-contrast=\"none\">Password: Name and email address<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Guest Services AirportThe Halifax Stanfield International Airport\u00a0is approximately a 30-minute drive (35 km). We recommend that you allow at least 120 minutes for check-in, immigration, and customs formalities.\u00a0 ATM MachineThe closest ATM machine is located across the street in the Bank of Montreal.\u00a0 Business CentreFor printing needs please see our Concierge or Guest Services team [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-109","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/directory.suttonplace.com\/halifax\/wp-json\/wp\/v2\/pages\/109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/directory.suttonplace.com\/halifax\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/directory.suttonplace.com\/halifax\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/directory.suttonplace.com\/halifax\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/directory.suttonplace.com\/halifax\/wp-json\/wp\/v2\/comments?post=109"}],"version-history":[{"count":81,"href":"https:\/\/directory.suttonplace.com\/halifax\/wp-json\/wp\/v2\/pages\/109\/revisions"}],"predecessor-version":[{"id":799,"href":"https:\/\/directory.suttonplace.com\/halifax\/wp-json\/wp\/v2\/pages\/109\/revisions\/799"}],"wp:attachment":[{"href":"https:\/\/directory.suttonplace.com\/halifax\/wp-json\/wp\/v2\/media?parent=109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}